In case you need any question answered, just don’t hesitate to ask us!
We are here all day long for you and we will never show you a back, when you try to contact us! We are just real people like you and we know the inconvenience of unanswered questions, so never worry about that!
However, what we want you to do first right here, is to check the FAQ page and make sure that your question is not listed and answered there! We want this from you, because time is precious today and we want to save both yours and ours!
You can ask us virtually any question regarding trading domains, templates, etc… or perhaps how the system works, how is it developed and created to assist you, etc…
We want to make sure that each and every one of our customers is happy with our services; therefore we are online 24 hours/7 days a week, especially for you!
We want to make sure that there is no way for you to remain unhappy with our services, that’s why we are here for you!
We have many operators, waiting for your questions and they are doing everything possible to answer them ASAP! Expect an answer of your question in between 1 to 3 business days!
Our main role as a customer support team is to actually make sure that you are going to have a calm bidding and negotiation process! We will track everything that happens in the website, but in the shadow… means we will not ban you, if you behave well, if you are not trying to make fake deals, or not pay the other party!
In such cases, your account will be terminated and never opened again! We want to deal with honest buyers and sellers, so this is the reason why we are so strict to honesty in our business and the trade processes!
In all other cases, you are welcome to sign up and feel calm that you will be respected in all honesty and will get the support you need!
Never forget that we are 24/7/365 right here for you!
Email : support@bidstornado.com